Terms of Service

Overview

This website is operated by MOODIFY STUDIO. Throughout the site, the terms “we,” “us,” and “our” refer to MOODIFY STUDIO.

By accessing our website, using our services, or purchasing products from us, you agree to these Terms of Service and the policies referenced on our website.

These Terms apply to all users of the website, including visitors and customers.

If you do not agree to these Terms, you should not use our website or place an order.

1. Online Store Terms

You must be at least the age of legal majority in your jurisdiction to place an order through our website.

You may not use our website, products, or services for any unlawful or unauthorized purpose or in violation of applicable law.

You must not introduce viruses, malicious code, or other technology intended to interfere with the operation or security of the website.

2. General Conditions

We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including in cases involving suspected fraud, payment issues, product unavailability, incorrect information, or pricing or technical errors.

You may not reproduce, copy, sell, resell, distribute, or exploit any portion of our website, branding, content, or services without our prior written permission.

We may modify, suspend, or discontinue parts of the website or our services from time to time.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, pricing, and other information displayed on our website are accurate.

However, colors and appearance may vary depending on your screen or device, packaging may occasionally change, and minor variations may occur between individual products.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information where necessary.

4. Products, Pricing & Availability

Prices are subject to change without notice.

The price applicable to your purchase is the price displayed at checkout when your order is completed, subject to correction of clear pricing or technical errors.

Products may be available in limited quantities and may be discontinued at any time.

We reserve the right to limit quantities purchased per customer, household, payment method, or order where reasonably necessary.

5. Orders & Billing Information

After placing an order, you will receive an order confirmation at the email address provided during checkout.

An order confirmation does not necessarily mean that your order has been accepted or shipped.

You agree to provide current, complete, and accurate billing, contact, and shipping information.

We may cancel or limit an order if a product is unavailable, payment cannot be authorized, we reasonably suspect fraud or unauthorized activity, shipping information is incomplete or invalid, or a pricing, inventory, or technical error has occurred.

If we cancel an order after payment has been successfully collected, the applicable amount will be refunded to the original payment method.

6. Shipping & Delivery

Shipping, estimated delivery times, tracking, address requirements, and carrier-related matters are governed by our Shipping Policy, which forms part of these Terms.

MOODIFY STUDIO currently ships to eligible addresses within the United States.

7. Returns, Refunds & Warranty

Returns, refunds, the 30-Day At-Home Trial, damaged or incorrect orders, and the 1-Year Limited Device Warranty are governed by our Returns, Refunds & 1-Year Limited Device Warranty Policy, which forms part of these Terms.

Please contact support@moodify-studio.com before returning any product. Products should not be returned unless MOODIFY STUDIO has provided return authorization and return instructions.

8. Product Use & Safety

MOODIFY STUDIO products are intended for normal household, home fragrance, sensory, and lifestyle use.

Products must be used only as directed and in accordance with the instructions, warnings, and care guidance provided with the product.

Essential oils should not be ingested.

Keep products and essential oils out of reach of children and pets.

You are responsible for reviewing the applicable product instructions and safety information before use.

Improper use, modification, handling, cleaning, or maintenance may cause damage and may affect eligibility under the applicable Limited Warranty.

9. Health & Wellness Disclaimer

MOODIFY STUDIO products are intended for general home fragrance, sensory, and lifestyle use.

Information provided through our website is for general informational purposes only and is not medical advice.

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Individual experiences with fragrance and scent are subjective and may vary.

If you are pregnant or nursing, have known fragrance sensitivities, allergies, respiratory concerns, or another relevant medical condition, seek appropriate professional guidance before use.

Always follow the instructions and safety guidance provided with the product.

10. Third-Party Services & Links

Our website may use or provide access to services, applications, payment processors, logistics providers, or other tools operated by third parties.

We are not responsible for the content, availability, security, or practices of third-party websites or services outside our reasonable control.

Your use of third-party services may also be subject to the terms and policies of those providers.

11. Intellectual Property

Unless otherwise stated, the MOODIFY STUDIO name, branding, logos, original product photography, graphics, written content, and other original materials displayed on this website are owned by or licensed to MOODIFY STUDIO.

They may not be copied, reproduced, modified, distributed, published, or commercially used without prior written permission.

Nothing in these Terms grants any license or right to use our intellectual property except as necessary to use the website for its intended purpose.

12. User Feedback & Submissions

If you voluntarily provide reviews, feedback, suggestions, photographs, or other content to us, you confirm that you have the right to provide that content and that doing so does not violate the rights of another person.

Where you expressly authorize MOODIFY STUDIO to publish or use submitted content, you grant us permission to use that content for the purposes described at the time of submission.

We reserve the right to remove content submitted through our website that is unlawful, abusive, fraudulent, infringing, or otherwise inappropriate.

13. Prohibited Uses

You may not use our website for unlawful or fraudulent purposes, violate another person’s intellectual property or privacy rights, submit false or misleading information, transmit malicious code, interfere with the operation or security of the website, use unauthorized automated systems to scrape or collect information, or impersonate another person.

We may restrict access to the website where these Terms are violated.

14. Privacy

The collection and use of personal information through our website are governed by our Privacy Policy.

Payment information may be processed by third-party payment providers in accordance with their own security and privacy practices.

15. Errors, Inaccuracies & Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, or estimated delivery times.

We reserve the right to correct such information, update the website, or cancel an affected order where reasonably necessary.

If an order is canceled after payment due to an error on our part, the applicable amount will be refunded to the original payment method.

16. Website Availability

We do not guarantee that access to our website will always be uninterrupted, secure, or error-free.

The website and its content are provided on an “as available” basis, subject to any rights that cannot be excluded under applicable law.

Nothing in this section limits the separate 1-Year Limited Device Warranty provided for eligible MOODIFY devices.

17. Limitation of Liability

To the maximum extent permitted by applicable law, MOODIFY STUDIO will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services.

Nothing in these Terms excludes or limits any liability, right, or remedy that cannot legally be excluded or limited under applicable law.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold MOODIFY STUDIO harmless from third-party claims arising directly from your unlawful use of the website, your violation of these Terms, or your infringement of the rights of another person.

19. Severability

If any provision of these Terms is determined to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.

20. Entire Agreement

These Terms, together with the policies referenced on our website, including our Privacy Policy, Shipping Policy, and Returns, Refunds & 1-Year Limited Device Warranty Policy, constitute the agreement governing your use of our website and purchases from MOODIFY STUDIO.

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

21. Changes to These Terms

We may update these Terms from time to time.

The most current version will be posted on this page together with the applicable “Last updated” date.

Changes will become effective when posted unless otherwise stated or required by applicable law.

22. Marketing Communications

Transactional communications relating to purchases, delivery, or customer support may be sent as necessary to service your order.

Promotional email or SMS communications will only be sent where you have provided the applicable consent or where otherwise permitted by law.

Consent to receive marketing communications is not a condition of purchase.

You may unsubscribe from marketing communications using the opt-out method provided in the applicable message.

23. Contact Information

Questions regarding these Terms of Service can be sent to:

MOODIFY STUDIO
support@moodify-studio.com