Shipping Policy

MOODIFY STUDIO currently ships to eligible addresses within the United States.

Delivery Time

Estimated delivery time is typically 8–12 business days after dispatch.

Deliveries to remote or extended-service areas may take up to 15 business days, depending on destination and carrier availability.

Business days do not include weekends or U.S. public holidays.

Delivery timeframes are estimates and are not guaranteed. Delivery may occasionally be affected by carrier disruptions, weather conditions, holidays, high-volume periods, transportation issues, or other circumstances outside MOODIFY STUDIO’s reasonable control.

Order Processing & Tracking

Once your order has been processed and shipped, tracking information will be sent to the email address provided at checkout when available.

Tracking information may take some time to update after the shipment has been transferred to the carrier.

Orders containing multiple items may occasionally arrive in separate packages.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact support@moodify-studio.com as soon as possible.

We will make reasonable efforts to assist, but we cannot guarantee that shipping information can be changed once an order has entered processing or fulfillment.

MOODIFY STUDIO is not responsible for delivery issues resulting from incorrect, incomplete, or outdated shipping information provided by the customer. If an order is returned or requires reshipment due to customer-provided address information, additional shipping costs may apply.

Delivery & Carrier Issues

Once an order has been transferred to the shipping carrier, delivery may be affected by circumstances outside MOODIFY STUDIO’s reasonable control.

If your tracking information shows an unusual delay, failed delivery attempt, or other delivery issue, please contact support@moodify-studio.com so we can assist where reasonably possible.

Customers are responsible for ensuring that the delivery location provided is accurate, safe, and accessible for delivery.

Carrier delivery confirmation and tracking records may be used when investigating delivery disputes.

Lost Shipments

If your order appears to be lost in transit, please contact support@moodify-studio.com with your order number and tracking information.

We may require additional information or a carrier investigation before determining the appropriate resolution.

Contact

For shipping questions, please contact:

MOODIFY STUDIO
support@moodify-studio.com